Privacy Policy
At Hampshire Renovate and Design, we are committed to protecting your privacy and handling your personal information with care and transparency.
This Privacy Policy explains what information we collect, how we use it, and the steps we take to keep it safe.
1. Information We Collect
We may collect personal information that you voluntarily provide when:You contact us through our website or by email
You request a quote or consultation
You hire us to complete work
This may include your name, phone number, email address, property address, and details relevant to your project.
We do not collect unnecessary or excessive information.
2. How We Use Your Information
We use your information only for purposes directly related to:
Responding to your enquiries
Providing quotes and project details
Managing and completing your renovation or building work
Communicating with you during the service
We do not use your information for marketing unless you have given explicit permission.
3. Data Storage & Retention
We keep your information only for as long as is legally necessary to:
Complete your projectMeet accounting or regulatory requirements
Once this period has passed, your information is securely deleted or destroyed.
4. Sharing Your Information
We do not sell, share, or pass on your personal information to third parties.
The only exception is if sharing is legally required (for example, for accounting or compliance purposes), and even then, we share only the minimum necessary information.
5. Security
We take reasonable steps to protect all personal information from loss, misuse, or unauthorised access.
This includes secure communication, safe storage practices, and limiting access to only those who need it to perform their role.
6. Your RightsYou have the right to:
Request a copy of the information we hold about you
Ask for your data to be corrected or deleted
Withdraw consent (where applicable)
To exercise these rights, simply contact us using the details on our website.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please get in touch.